Custom Mockups are supported for:
Mayzing Stores
Shopify Stores
TikTok Stores
Custom mockups are associated with the product, not a specific colour variant.
This means when a buyer switches colours on the PDP
Only Mayzing mockups update per variant
Custom mockups remain the same regardless of colour selected
Custom mockups do not dynamically update to show:
Buyer Custom Text
Buyer Custom Uploaded Image
Custom mockups are static images uploaded by the seller.
Because of this:
Using a custom mockup as main image may be less suitable for personalised products, where Mayzing mockups more accurately show the buyer’s personalised design. (See Best Practices, below)
Custom mockups can be used as the main product image, but at least one official Mayzing mockup must always remain selected. Mayzing mockups are also used automatically for the Checkout and Order Confirmation pages to ensure product accuracy and trust. The first selected Mayzing mockup will be the product image shown in Cart / Checkout.
It is important to ensure that the first selected Mayzing Mockup is an accurate representation of your product, otherwise Buyers may not proceed to purchase.
✓ Lifestyle imagery
✓ Studio photography
✓ Branding consistency
✓ Social-ready product shots
✓ Improved marketing visual appeal
✓ Additional supporting images
✘ For personalised products (Custom Text / Custom Image)
Custom mockups don’t show the actual personalised result
Recommended:
Use Mayzing mockups as the first image for personalised products, and place custom mockups later in the carousel.
No.
Only Mayzing mockups are colour-variant aware.
No.
They remain static and do not reflect personalisation.
Yes — custom mockups are static for all store types.
Yes.
Shopify and TikTok publish exactly the main image you select.
Yes — always.
It ensures:
Accuracy
Variant support
Personalisation support
Marketplace compliance
For a guide on how to use custom mockups, click the below article
How to use Custom Product Images (Mockups)
This guide takes you through how to use Custom Mockups on your Mayzing store.